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16
Episode 18: The email
Based on the BBC's English at Work series
She sends an email but her choice of text-speak isn't and Paul, the boss, isn't impressed.
Anna needs some help from Tom who always has plenty of advice.
Her email is rewritten and sent off, but will that be the end of the ?
Anna's just arrived at her desk to start the day at Tip Top Trading.
Paul's walking towards her, eating a biscuit. He looks a bit .
Okay Anna, let's stop listening to Tom, he's a .
There! I'd better get it checked before I send.
Could you read this through before I send it?
Hang on, Anna, let me just finish this sentence. It’s really important.
I am writing regarding your request for boxes for the Imperial Lemon Delivery.
We will indeed be able to supply them.
Nothing. No, it's none of my business.
You're not ever going to go to lunch with Mr Lime, are you, Anna?
1.How do you start emails?
2.How do you end emails?
3.What can you say about Paul’s manners?
4. Почему Том спросил Анну, собирается ли она когда-нибудь пообедать с мистером Лаймом? [let’s translate and answer]
5.Name some acronyms we can use in emails and messages.
Writing a formal email
1. I trust this message finds you well.2. Thank you for your prompt response.
3. Please be advised that…
4. I am reaching out to discuss…
5. I am writing to enquire/inquire about…
6. I would like to follow up on…
7. I would appreciate it if you could clarify…
8. Could you kindly provide further details on…
9. Please let me know at your earliest convenience…
10. At your convenience, could you please provide an update on…
11. I would like to draw your attention to…
12. I am keen to ensure we are aligned on…
13. I would be grateful if you could confirm…
14. Should you need any additional information, please feel free to contact me.
15. I trust we can resolve this promptly.
16. Kindly keep me informed on any developments.
17. Please let me know if you have any questions regarding this proposal.
18. I appreciate your time and consideration.
19. Your assistance in this matter would be greatly appreciated.
20. I look forward to your response.
Word list to explore