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Episode 9: The warehouse
Based on the BBC's English at Work series
1. Mr Ingle, I don't think we've yet, I'm Anna.
2. Yes, sorry to you, I just want to check something. We've had a few problems with orders…
3. Well, that's not my . I do exactly what I'm to do.
4. Now, I just want to check what was sent to Cocoline Limited – it fifteen mangos...
5. One thing I wasn't sure of was we had enough yellow bananas in stock.
6. Yeah well, we do need more yellow bananas.
7. Thank you Mr Ingle. By the way, I like your !
1. What was Mr Ingle like?
2. Do you have such people as Mr. Ingle among your co-workers? Do you like / would you like to work with them?
3. How about having them as friends?
4. What advice would you give on how to deal with this type of people?
5. Do you think Anna did her job well? How would you describe her approach in dealing with Mr Ingle?
Checking facts
1. We don't know the root cause of the problem yet, but I'm determined to get to the bottom of it.2. I'm concerned that there may be some oversights in our current stock levels; could we investigate this further?
3. Would you be able to assist me in ensuring that all inventory levels align with our recent audits?
4. Could you confirm that the fulfillment of client orders is proceeding as scheduled?
5. Could I trouble you to check if there have been any discrepancies in the stock records?
6. It seems that there might be some inconsistencies in the order processing; could we review the procedures together?
7. We may need to conduct a full stock audit to ensure everything is accounted for.
Reassuring that everything is under control
1. Rest assured, our inventory is meticulously monitored, and all client orders are being processed without any 2. issues.3. Last month we conducted an audit, and everything aligns perfectly with our stock records. There are no discrepancies.
4. Our team has a robust system in place to ensure that all orders are fulfilled accurately and on time.
5. I can confirm that we have enough stock to meet all current and upcoming client demands.
6. If you’d like, I can provide you with detailed reports or a real-time inventory update to put your mind at ease.
7. Would you like to take a tour of the warehouse to see how we’re managing the stock? I’m happy to show you around.
8. I’ll keep you updated regularly so that you’re always in the loop about our stock and order status.
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